Everything on how we keep your identity safe
Like most website operators, Telestream Cloud collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Telestream Cloud's purpose in collecting non-personally identifying information is to better understand how Telestream Cloud's visitors use its website. From time to time, Telestream Cloud may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Telestream Cloud also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Telestream Cloud does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Certain visitors to Telestream Cloud's websites choose to interact with Telestream Cloud in ways that require Telestream Cloud to gather personally-identifying information. The amount and type of information that Telestream Cloud gathers depends on the nature of the interaction. Telestream Cloud collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Telestream Cloud. Telestream Cloud does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Telestream Cloud may collect statistics about the behavior of visitors to its websites. Telestream Cloud may display this information publicly or provide it to others. However, Telestream Cloud does not disclose personally-identifying information other than as described below.
Telestream Cloud discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Telestream Cloud's behalf or to provide services available at Telestream Cloud's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Telestream Cloud's websites, you consent to the transfer of such information to them. Telestream Cloud will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Telestream Cloud discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Telestream Cloud believes in good faith that disclosure is reasonably necessary to protect the property or rights of Telestream Cloud, third parties or the public at large. If you are a registered user of an Telestream Cloud website and have supplied your email address, Telestream Cloud may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Telestream Cloud and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Telestream Cloud takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Last updated: 5/2010
If you have questions about accessing or correcting your personal data please contact our support team.