5 000 minutes
of SD output
$0.020
for each additional minute
55 000 minutes
of SD output
$0.018
for each additional minute
120 000 minutes
of SD output
$0.016
for each additional minute
290 000 minutes
of SD output
$0.014
for each additional minute
Additional transfer fee is $0.10 per GB for transferring out of AWS Cloud to a different location (FTP or Aspera Enterprise Server). Transfer fee out of Google cloud is custom. Please contact Telestream for details.
Telestream and Tachyon Standards Conversion,
Telestream Advanced Services,
Email support with 1 day response time
Greater of $100 or 22% of monthly total (subscription and overages)
We’re applying multipliers based on output quality and resources required to create encoded files. In case where a number of multipliers are applicable they are multiplied.
For example, when creating HD output (2x) to one of pro formats (x5) each minute will count as 10 SD minutes (10x). Unused minutes included in subscription are not carried over to the next billing period.
| Quality | Multiplier | Example |
| Web and Multiscreen | ||
| SD (less than 1280×720) | - | - |
| HD (1280×720 - 1920x1080) | 2x | 10 minutes of HD output count as 20 SD minutes |
| UHD (more than 1920x1080, up to 4096x2160) | 4x | 10 minutes of UHD output count as 40 SD minutes |
| 4K+ (more than 4096x2160) | 8x | 10 minutes of 4K+ output count as 80 SD minutes |
| Pro Formats | ||
| SD | 5x | 10 minutes of Pro Formats SD output count as 50 SD minutes |
| HD | 10x | 10 minutes of Pro Formats HD output count as 100 SD minutes |
| UHD | 20x | 10 minutes of Pro Formats UHD output count as 200 SD minutes |
| 4K+ | 40x | 10 minutes of Pro Formats SD output count as 400 SD minutes |
| H.265 | ||
| SD | 2x | 10 minutes of H.265 SD output count as 20 SD minutes |
| HD | 4x | 10 minutes of H.265 HD output count as 40 SD minutes |
| UHD | 8x | 10 minutes of H.265 UHD output count as 80 SD minutes |
| 4K+ | 16x | 10 minutes of H.265 4K+ output count as 160 SD minutes |
| VP9 | ||
| SD | 4x | 10 minutes of VP9 SD output count as 40 SD minutes |
| HD | 8x | 10 minutes of VP9 HD output count as 80 SD minutes |
| UHD | 16x | 10 minutes of VP9 UHD output count as 160 SD minutes |
| 4K+ | 32x | 10 minutes of VP9 4K+ output count as 320 SD minutes |
| Standards Conversion | Multiplier | Example |
| Standard Video Processor | 1x | - |
| Advanced Video Processor | 4x | 10 minutes of FPS converted SD output count as 40 SD minutes, 10 minutes of FPS converted HD output count as 80 SD minutes |
| Tachyon | For pricing details contact is at cloudsupport@telestream.net |
| Others | Multiplier | Example |
| Audio | 0.25x | 10 minutes of Audio output count as 2.5 SD minutes |
| Transmuxing | 0.25x | 10 minutes of Transmuxing output count as 2.5 SD minutes |
| Custom command based profiles | 5x | 10 minutes of SD content encoded using custom command profile counts as 50 SD minutes |